📬Email Marketing

Transactional Email Templates

Order confirmations, receipts, shipping notifications, and account-related emails.

9 snippets included|Free to download|Works with TypeFire for macOS
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zemtx1

Order Confirmation

Subject: Order Confirmed - #[Order Number]

Hi {{cursor}},

Thank you for your order! Here are the details:

Order #: [Number]
Date: {{date}}

Items:
- [Item 1] x [qty] - [price]
- [Item 2] x [qty] - [price]

Subtotal: [amount]
Shipping: [amount]
Total: [amount]

Estimated delivery: [date]

Track your order: [Link]

Questions? Reply to this email.

Thank you,
[Company]
zemtx2

Shipping Notification

Subject: Your order has shipped! - #[Order Number]

Hi {{cursor}},

Great news - your order is on its way!

Tracking number: [Number]
Carrier: [Carrier]
Estimated delivery: [Date]

Track your package: [Link]

Items shipped:
- [Item 1]
- [Item 2]

Thank you for your order,
[Company]
zemtx3

Delivery Confirmation

Subject: Your order has been delivered! - #[Order Number]

Hi {{cursor}},

Your order has been delivered! We hope you love it.

If everything looks good, we would appreciate a quick review: [Review Link]

Not what you expected? We are here to help:
- Start a return: [Link]
- Contact support: [Link]

Thank you for shopping with us,
[Company]
zemtx4

Receipt/Invoice

Subject: Your receipt from [Company] - {{date}}

Hi {{cursor}},

Here is your receipt:

Transaction ID: [ID]
Date: {{date}}
Payment method: [Method ending in XXXX]

Description: [Service/Product]
Amount: [Price]
Tax: [Amount]
Total: [Amount]

Download PDF receipt: [Link]

Questions about this charge? [Contact Link]

[Company]
zemtx5

Subscription Renewal

Subject: Your subscription has been renewed

Hi {{cursor}},

Your [Plan] subscription has been renewed for another [period].

Details:
- Plan: [Plan Name]
- Amount: [Price]
- Next renewal: [Date]
- Payment method: [Method ending in XXXX]

Manage your subscription: [Link]

Thank you for being a subscriber,
[Company]
zemtx6

Password Reset

Subject: Reset your password

Hi {{cursor}},

We received a request to reset your password. Click the link below to set a new password:

[Reset Link]

This link expires in [X] hours.

If you did not request this, you can safely ignore this email. Your password will not be changed.

For security, never share this link with anyone.

[Company] Security Team
zemtx7

Account Created

Subject: Your [Product] account is ready

Hi {{cursor}},

Your account has been successfully created. Here are your details:

Email: [email]
Plan: [Plan Name]

Log in here: [Link]

Getting started:
1. [First step]
2. [Second step]
3. [Third step]

Need help? Check our getting started guide: [Link]

Welcome aboard,
[Company]
zemtx8

Refund Processed

Subject: Your refund has been processed - #[Order Number]

Hi {{cursor}},

Your refund has been processed. Here are the details:

Order #: [Number]
Refund amount: [Amount]
Payment method: [Method ending in XXXX]
Estimated arrival: [3-5 business days]

If you do not see the refund within [timeframe], please contact your bank.

We are sorry to see you go. If there is anything we could have done better, we would love to hear: [Feedback Link]

[Company]
zemtx9

Payment Failed

Subject: Action needed - Payment failed for your subscription

Hi {{cursor}},

We were unable to process your payment for [Plan Name] on {{date}}.

Please update your payment method to avoid service interruption:
[Update Payment Link]

Your service will continue for [X] days while you update your payment.

If you believe this is an error, please contact your bank or reply to this email.

[Company]

When to use this template

Customize for your workflow

Common questions

Can I cross-sell in transactional emails?

Yes, modestly. A 'people also bought' or 'set up your account' link at the bottom is fine. Putting promo banners above the order details is the wrong move.

Should transactional emails come from a no-reply address?

Avoid no-reply if you can. Customers expect to be able to reply with questions about their order. Forwarding replies to support is a small effort that pays off in CSAT.

Related reading

More Email Marketing Templates

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